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Logging in to cPanel
cPanel is the primary interface you use to configure all elements related to your hosting and its associated virtual environment.
To log in to cPanel, you require three items...
- Your cPanel web address
- Your cPanel user name
- Your cPanel password
Your cPanel Web Address
If your domain has been correctly delegated to our DNS servers, and you have a standard hosting account where all your domain services are hosted by GCom Internet, then your cPanel will be located at a URI of the format...
http://www.your-domain.com/cpanel/
If your domain has been correctly delegated to our DNS servers, but you have a non-standard configuration where your "www" host is pointed to an external location, then you can access your cPanel via a URI of the format...
http://www1.your-domain.com/cpanel/
Even if your domain is not currently delegated to our DNS servers, you can still access your cPanel via a specially crafted URI on our own aliases121.com domain independent of your domain's delegation. This URI is constructed in part from your account user name. As an example, for a client with an account user name of...
user00
...we will create a special aliases121.com URI of...
http://server-user00.aliases121.com/cpanel/
Important
When you log in to your cPanel using any of the above methods, you will be automatically redirected to the correct physical server hosting your account. As your account can dynamically move between physical servers at any time, you should never rely on a bookmark of the final destination to regularly access your cPanel. Only the above URI formats should be used to access your cPanel.
Your cPanel User Name and Password
Your cPanel user name and initial password appear in your "Welcome Aboard" email. We retain a record of your user name at all times, but the safe storage of your password is entirely your responsibility.
Your cPanel password should normally be reserved solely for logging in to cPanel, and should not be used for lower privileged actions such as FTP transfer or MySQL access from within web applications. Separate and less privileged users should be created for FTP and MySQL access.
GCom Internet never records or stores end-user passwords. All logins on our network are handled by *nix hash challenges where the original password value is never required to be known at our end.
If you lose or forget your cPanel password, we will need to perform a full password reset on your server for you.
To Log in to cPanel
- Browse to your cPanel web address.
- Enter your cPanel user name.
- Enter your cPanel password.
- Click on the "Log in" button.