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Creating an FTPES Account
Although it is possible to SFTP in to your server using the primary cPanel login credentials, it is much better from a security perspective to reserve the cPanel user name and password solely for accessing cPanel.
This is especially important if you need to provide FTPES access to a third party. Providing your cPanel login to an external entity should normally be avoided if at all possible.
A suitably configured FTPES account usually provides all the access required to successfully perform FTPES actions associated with the management of your site.
To Create an FTPES Account
- Log in to cPanel.
- Find and click on the "FTP Accounts" icon.
- Find the section titled "Add FTP Account".
- Enter your desired user name in the "Login" field.
- Select the target domain from the dropdown list.
- Enter your desired password twice.
- Specify the topmost directory which this user may access.
- Specify a disk quota for the user, or set it as unlimited.
- Click on the "Create FTP Account" button.
Important
When logging in via FTPES with the created FTPES account, you need to append the "@" symbol and your domain name to the login user name. For example, if the login user name is set to "fred" on your-domain.com, then the full user name for logging in via FTPES is "fred@your-domain.com", not just "fred".
When you create an FTPES account for use by a third party, remember to delete the account when all associated work is complete.
All users should regularly change their passwords to comply with best practice security. GCom Internet recommends that passwords be changed at least every 90 days.
GCom Internet never records or stores end-user passwords. All logins on our network are handled by *nix hash challenges where the original password value is never required to be known at our end.
The security of your passwords is therfore something you control completely from your end. Please regularly change your passwords, and never store them anywhere in an unencrypted format.